Incidents | Brand.dev Incidents reported on status page for Brand.dev https://status.brand.dev/ https://d1lppblt9t2x15.cloudfront.net/logos/a58b47092e71a26c03b84c448288b043.png Incidents | Brand.dev https://status.brand.dev/ en docs.brand.dev recovered https://status.brand.dev/ Thu, 30 Oct 2025 17:00:51 +0000 https://status.brand.dev/#8b6e93ee6ffdf81e6596d45974e3d8eb4efd16b2667718498b907c5fba8a10e9 docs.brand.dev recovered docs.brand.dev went down https://status.brand.dev/ Thu, 30 Oct 2025 16:46:19 +0000 https://status.brand.dev/#8b6e93ee6ffdf81e6596d45974e3d8eb4efd16b2667718498b907c5fba8a10e9 docs.brand.dev went down developer.brand.dev recovered https://status.brand.dev/ Mon, 20 Oct 2025 08:21:04 +0000 https://status.brand.dev/#677be1d45111f55b85fdf85ee42195950f1ab5854da942d5ed5b26157e8bd90f developer.brand.dev recovered brand.dev recovered https://status.brand.dev/ Mon, 20 Oct 2025 08:20:37 +0000 https://status.brand.dev/#52c71e357c5f688d2fe6c945db432042cf28dfd901203b1d36f0d9b484df6fa2 brand.dev recovered developer.brand.dev went down https://status.brand.dev/ Mon, 20 Oct 2025 08:18:00 +0000 https://status.brand.dev/#677be1d45111f55b85fdf85ee42195950f1ab5854da942d5ed5b26157e8bd90f developer.brand.dev went down brand.dev went down https://status.brand.dev/ Mon, 20 Oct 2025 08:17:45 +0000 https://status.brand.dev/#52c71e357c5f688d2fe6c945db432042cf28dfd901203b1d36f0d9b484df6fa2 brand.dev went down api.brand.dev/v1/brand/retrieve-simplified recovered https://status.brand.dev/ Sat, 11 Oct 2025 12:09:06 +0000 https://status.brand.dev/#f5c3fbd52a72a8aacd2f3588bfe5a35d8ebeab86bafc824e306ff2f9574cb4e6 api.brand.dev/v1/brand/retrieve-simplified recovered api.brand.dev/v1/brand/retrieve recovered https://status.brand.dev/ Sat, 11 Oct 2025 12:07:12 +0000 https://status.brand.dev/#21442c155c2764c5d3a2dfea5d9bc012e243b87c5bcc64939c1ac5d8f5363944 api.brand.dev/v1/brand/retrieve recovered api.brand.dev/v1/brand/retrieve went down https://status.brand.dev/ Sat, 11 Oct 2025 11:56:10 +0000 https://status.brand.dev/#21442c155c2764c5d3a2dfea5d9bc012e243b87c5bcc64939c1ac5d8f5363944 api.brand.dev/v1/brand/retrieve went down api.brand.dev/v1/brand/retrieve-simplified went down https://status.brand.dev/ Sat, 11 Oct 2025 11:54:54 +0000 https://status.brand.dev/#f5c3fbd52a72a8aacd2f3588bfe5a35d8ebeab86bafc824e306ff2f9574cb4e6 api.brand.dev/v1/brand/retrieve-simplified went down p90 Latency Degradation https://status.brand.dev/incident/737611 Sat, 04 Oct 2025 18:34:00 -0000 https://status.brand.dev/incident/737611#28f70c0cc1180027d56264cf137a7f80f3a8f3bd295a1506d7eda8af2b24c114 We have implemented a fix that brought down p90 latency, we're in conversation with our infra provider now. Traffic is minimal on weekends (saturday) so impact is fairly contained. We're monitoring the situation as p90 latency drops. No impact to data quality. p90 Latency Degradation https://status.brand.dev/incident/737611 Sat, 04 Oct 2025 18:34:00 -0000 https://status.brand.dev/incident/737611#28f70c0cc1180027d56264cf137a7f80f3a8f3bd295a1506d7eda8af2b24c114 We have implemented a fix that brought down p90 latency, we're in conversation with our infra provider now. Traffic is minimal on weekends (saturday) so impact is fairly contained. We're monitoring the situation as p90 latency drops. No impact to data quality. p90 Latency Degradation https://status.brand.dev/incident/737611 Sat, 04 Oct 2025 18:34:00 -0000 https://status.brand.dev/incident/737611#28f70c0cc1180027d56264cf137a7f80f3a8f3bd295a1506d7eda8af2b24c114 We have implemented a fix that brought down p90 latency, we're in conversation with our infra provider now. Traffic is minimal on weekends (saturday) so impact is fairly contained. We're monitoring the situation as p90 latency drops. No impact to data quality. p90 Latency Degradation https://status.brand.dev/incident/737611 Sat, 04 Oct 2025 18:34:00 -0000 https://status.brand.dev/incident/737611#28f70c0cc1180027d56264cf137a7f80f3a8f3bd295a1506d7eda8af2b24c114 We have implemented a fix that brought down p90 latency, we're in conversation with our infra provider now. Traffic is minimal on weekends (saturday) so impact is fairly contained. We're monitoring the situation as p90 latency drops. No impact to data quality. p90 Latency Degradation https://status.brand.dev/incident/737611 Sat, 04 Oct 2025 13:33:00 -0000 https://status.brand.dev/incident/737611#a56caafe892c98f649cdd31d5245eef2d1be3a15c1f15a569e09143e655cd33f p90 latency degradation due to infra provider instability, we're implementing a fix now. p90 Latency Degradation https://status.brand.dev/incident/737611 Sat, 04 Oct 2025 13:33:00 -0000 https://status.brand.dev/incident/737611#a56caafe892c98f649cdd31d5245eef2d1be3a15c1f15a569e09143e655cd33f p90 latency degradation due to infra provider instability, we're implementing a fix now. p90 Latency Degradation https://status.brand.dev/incident/737611 Sat, 04 Oct 2025 13:33:00 -0000 https://status.brand.dev/incident/737611#a56caafe892c98f649cdd31d5245eef2d1be3a15c1f15a569e09143e655cd33f p90 latency degradation due to infra provider instability, we're implementing a fix now. p90 Latency Degradation https://status.brand.dev/incident/737611 Sat, 04 Oct 2025 13:33:00 -0000 https://status.brand.dev/incident/737611#a56caafe892c98f649cdd31d5245eef2d1be3a15c1f15a569e09143e655cd33f p90 latency degradation due to infra provider instability, we're implementing a fix now. docs.brand.dev recovered https://status.brand.dev/ Tue, 23 Sep 2025 05:26:00 +0000 https://status.brand.dev/#733fc7a295d14380a01084adaa02793fc867d18e08f600ab645488823b645e1e docs.brand.dev recovered docs.brand.dev went down https://status.brand.dev/ Tue, 23 Sep 2025 05:10:57 +0000 https://status.brand.dev/#733fc7a295d14380a01084adaa02793fc867d18e08f600ab645488823b645e1e docs.brand.dev went down DNS Error https://status.brand.dev/incident/725244 Tue, 16 Sep 2025 13:36:00 -0000 https://status.brand.dev/incident/725244#08cdf7031ae837ab4b07d9c0096d307fc39b11e0d03ca6eaec97047dd4cc9949 Issue is resolved and fix is rolling out world wide. Reach out to us at hello@brand.dev if you have any questions DNS Error https://status.brand.dev/incident/725244 Tue, 16 Sep 2025 13:36:00 -0000 https://status.brand.dev/incident/725244#08cdf7031ae837ab4b07d9c0096d307fc39b11e0d03ca6eaec97047dd4cc9949 Issue is resolved and fix is rolling out world wide. Reach out to us at hello@brand.dev if you have any questions DNS Error https://status.brand.dev/incident/725244 Tue, 16 Sep 2025 13:36:00 -0000 https://status.brand.dev/incident/725244#08cdf7031ae837ab4b07d9c0096d307fc39b11e0d03ca6eaec97047dd4cc9949 Issue is resolved and fix is rolling out world wide. Reach out to us at hello@brand.dev if you have any questions DNS Error https://status.brand.dev/incident/725244 Tue, 16 Sep 2025 13:36:00 -0000 https://status.brand.dev/incident/725244#08cdf7031ae837ab4b07d9c0096d307fc39b11e0d03ca6eaec97047dd4cc9949 Issue is resolved and fix is rolling out world wide. Reach out to us at hello@brand.dev if you have any questions DNS Error https://status.brand.dev/incident/725244 Tue, 16 Sep 2025 13:36:00 -0000 https://status.brand.dev/incident/725244#08cdf7031ae837ab4b07d9c0096d307fc39b11e0d03ca6eaec97047dd4cc9949 Issue is resolved and fix is rolling out world wide. Reach out to us at hello@brand.dev if you have any questions api.brand.dev/v1/brand/styleguide recovered https://status.brand.dev/ Tue, 16 Sep 2025 13:07:07 +0000 https://status.brand.dev/#2edb974f6a6d8a35386ce1c9bc461f03a4a67679b896ebd5fd37fd27794504f3 api.brand.dev/v1/brand/styleguide recovered api.brand.dev/v1/brand/retrieve recovered https://status.brand.dev/ Tue, 16 Sep 2025 13:07:01 +0000 https://status.brand.dev/#77ff8acb1cf7738ca9a5b0e35ba2770d8637874696d362fb268c32cca22032ce api.brand.dev/v1/brand/retrieve recovered api.brand.dev/v1/brand/prefetch recovered https://status.brand.dev/ Tue, 16 Sep 2025 13:05:40 +0000 https://status.brand.dev/#a238f82ac588f1106370e21274c315f0f8095b3d24e856e26095548ad9dcfc74 api.brand.dev/v1/brand/prefetch recovered api.brand.dev/v1/brand/retrieve-simplified recovered https://status.brand.dev/ Tue, 16 Sep 2025 13:05:29 +0000 https://status.brand.dev/#5ad675f3b31761f949415ddb921066ffb2ed894dd8b09174ef8b00fd93c42462 api.brand.dev/v1/brand/retrieve-simplified recovered api.brand.dev/v1/brand/screenshot recovered https://status.brand.dev/ Tue, 16 Sep 2025 13:05:29 +0000 https://status.brand.dev/#ff5de8ce471751d7070ed8b605f5aed687abe39d7e4bcbc91bc54ce838f350d9 api.brand.dev/v1/brand/screenshot recovered DNS Error https://status.brand.dev/incident/725244 Tue, 16 Sep 2025 12:34:00 -0000 https://status.brand.dev/incident/725244#e59ed077df2ba92d7f40571a01fe9c0210d03b05a03879ee1f03f13fdb4a703d Our API experienced downtime due to an unexpected issue where Firebase Hosting served invalid DNS records, which prevented access to our API domain. We mitigated the issue by routing traffic through Cloudflare Workers (domain → worker → API). DNS changes are currently propagating worldwide, and service availability is being restored DNS Error https://status.brand.dev/incident/725244 Tue, 16 Sep 2025 12:34:00 -0000 https://status.brand.dev/incident/725244#e59ed077df2ba92d7f40571a01fe9c0210d03b05a03879ee1f03f13fdb4a703d Our API experienced downtime due to an unexpected issue where Firebase Hosting served invalid DNS records, which prevented access to our API domain. We mitigated the issue by routing traffic through Cloudflare Workers (domain → worker → API). DNS changes are currently propagating worldwide, and service availability is being restored DNS Error https://status.brand.dev/incident/725244 Tue, 16 Sep 2025 12:34:00 -0000 https://status.brand.dev/incident/725244#e59ed077df2ba92d7f40571a01fe9c0210d03b05a03879ee1f03f13fdb4a703d Our API experienced downtime due to an unexpected issue where Firebase Hosting served invalid DNS records, which prevented access to our API domain. We mitigated the issue by routing traffic through Cloudflare Workers (domain → worker → API). DNS changes are currently propagating worldwide, and service availability is being restored DNS Error https://status.brand.dev/incident/725244 Tue, 16 Sep 2025 12:34:00 -0000 https://status.brand.dev/incident/725244#e59ed077df2ba92d7f40571a01fe9c0210d03b05a03879ee1f03f13fdb4a703d Our API experienced downtime due to an unexpected issue where Firebase Hosting served invalid DNS records, which prevented access to our API domain. We mitigated the issue by routing traffic through Cloudflare Workers (domain → worker → API). DNS changes are currently propagating worldwide, and service availability is being restored DNS Error https://status.brand.dev/incident/725244 Tue, 16 Sep 2025 12:34:00 -0000 https://status.brand.dev/incident/725244#e59ed077df2ba92d7f40571a01fe9c0210d03b05a03879ee1f03f13fdb4a703d Our API experienced downtime due to an unexpected issue where Firebase Hosting served invalid DNS records, which prevented access to our API domain. We mitigated the issue by routing traffic through Cloudflare Workers (domain → worker → API). DNS changes are currently propagating worldwide, and service availability is being restored api.brand.dev/v1/brand/styleguide went down https://status.brand.dev/ Tue, 16 Sep 2025 11:37:09 +0000 https://status.brand.dev/#2edb974f6a6d8a35386ce1c9bc461f03a4a67679b896ebd5fd37fd27794504f3 api.brand.dev/v1/brand/styleguide went down api.brand.dev/v1/brand/screenshot went down https://status.brand.dev/ Tue, 16 Sep 2025 11:35:38 +0000 https://status.brand.dev/#ff5de8ce471751d7070ed8b605f5aed687abe39d7e4bcbc91bc54ce838f350d9 api.brand.dev/v1/brand/screenshot went down api.brand.dev/v1/brand/prefetch went down https://status.brand.dev/ Tue, 16 Sep 2025 11:32:41 +0000 https://status.brand.dev/#a238f82ac588f1106370e21274c315f0f8095b3d24e856e26095548ad9dcfc74 api.brand.dev/v1/brand/prefetch went down api.brand.dev/v1/brand/retrieve-simplified went down https://status.brand.dev/ Tue, 16 Sep 2025 11:29:30 +0000 https://status.brand.dev/#5ad675f3b31761f949415ddb921066ffb2ed894dd8b09174ef8b00fd93c42462 api.brand.dev/v1/brand/retrieve-simplified went down api.brand.dev/v1/brand/retrieve went down https://status.brand.dev/ Tue, 16 Sep 2025 11:28:00 +0000 https://status.brand.dev/#77ff8acb1cf7738ca9a5b0e35ba2770d8637874696d362fb268c32cca22032ce api.brand.dev/v1/brand/retrieve went down api.brand.dev/v1/brand/retrieve-simplified recovered https://status.brand.dev/ Wed, 27 Aug 2025 10:49:57 +0000 https://status.brand.dev/#1d2586494ce19415d3c75a3f1c911f312f76d913717bd740d2de5b73581d5091 api.brand.dev/v1/brand/retrieve-simplified recovered api.brand.dev/v1/brand/retrieve-simplified went down https://status.brand.dev/ Wed, 27 Aug 2025 10:43:39 +0000 https://status.brand.dev/#1d2586494ce19415d3c75a3f1c911f312f76d913717bd740d2de5b73581d5091 api.brand.dev/v1/brand/retrieve-simplified went down brand.dev recovered https://status.brand.dev/ Tue, 26 Aug 2025 02:07:42 +0000 https://status.brand.dev/#aa84c1387935a722f7e510335d7fdea9e8bb842575c282fde67459310ce3b04a brand.dev recovered brand.dev went down https://status.brand.dev/ Tue, 26 Aug 2025 02:04:41 +0000 https://status.brand.dev/#aa84c1387935a722f7e510335d7fdea9e8bb842575c282fde67459310ce3b04a brand.dev went down DNS Outage https://status.brand.dev/incident/618003 Fri, 11 Jul 2025 13:43:00 -0000 https://status.brand.dev/incident/618003#acbb292d2d1e1bac44055680095f1555e16fba891741d81ba81153ff649b9487 All systems are back online. DNS Outage https://status.brand.dev/incident/618003 Fri, 11 Jul 2025 13:43:00 -0000 https://status.brand.dev/incident/618003#acbb292d2d1e1bac44055680095f1555e16fba891741d81ba81153ff649b9487 All systems are back online. DNS Outage https://status.brand.dev/incident/618003 Fri, 11 Jul 2025 13:43:00 -0000 https://status.brand.dev/incident/618003#acbb292d2d1e1bac44055680095f1555e16fba891741d81ba81153ff649b9487 All systems are back online. DNS Outage https://status.brand.dev/incident/618003 Fri, 11 Jul 2025 13:36:00 -0000 https://status.brand.dev/incident/618003#6fb0fb6a9c0a50a231640b5d20ba0c446bddc496fb068ab0b3214c311bb19fd8 We expect that this will be resolved within the next 10 minutes. DNS Outage https://status.brand.dev/incident/618003 Fri, 11 Jul 2025 13:36:00 -0000 https://status.brand.dev/incident/618003#6fb0fb6a9c0a50a231640b5d20ba0c446bddc496fb068ab0b3214c311bb19fd8 We expect that this will be resolved within the next 10 minutes. DNS Outage https://status.brand.dev/incident/618003 Fri, 11 Jul 2025 13:36:00 -0000 https://status.brand.dev/incident/618003#6fb0fb6a9c0a50a231640b5d20ba0c446bddc496fb068ab0b3214c311bb19fd8 We expect that this will be resolved within the next 10 minutes. DNS Outage https://status.brand.dev/incident/618003 Fri, 11 Jul 2025 13:34:00 -0000 https://status.brand.dev/incident/618003#ae9d4877bba745fcaf436fae9d93ae3af012dd126c2ed5d9f0631ce819e3c4ac We've had a DDOS attack on our systems (no data leakage) and are mitigating the outage now and implementing a permanent fix at the CDN layer. DNS Outage https://status.brand.dev/incident/618003 Fri, 11 Jul 2025 13:34:00 -0000 https://status.brand.dev/incident/618003#ae9d4877bba745fcaf436fae9d93ae3af012dd126c2ed5d9f0631ce819e3c4ac We've had a DDOS attack on our systems (no data leakage) and are mitigating the outage now and implementing a permanent fix at the CDN layer. DNS Outage https://status.brand.dev/incident/618003 Fri, 11 Jul 2025 13:34:00 -0000 https://status.brand.dev/incident/618003#ae9d4877bba745fcaf436fae9d93ae3af012dd126c2ed5d9f0631ce819e3c4ac We've had a DDOS attack on our systems (no data leakage) and are mitigating the outage now and implementing a permanent fix at the CDN layer. Proxy Provider Outage - Degraded Styleguide/Screenshot https://status.brand.dev/incident/611271 Sun, 29 Jun 2025 19:08:00 -0000 https://status.brand.dev/incident/611271#0e56167129f94bf83d4e98a1496bcee080b085008040c4afddf621e11599108e The issue has been resolved. We are going to be integrating backup proxy sources to prevent this from re-occuring Proxy Provider Outage - Degraded Styleguide/Screenshot https://status.brand.dev/incident/611271 Sun, 29 Jun 2025 19:08:00 -0000 https://status.brand.dev/incident/611271#0e56167129f94bf83d4e98a1496bcee080b085008040c4afddf621e11599108e The issue has been resolved. We are going to be integrating backup proxy sources to prevent this from re-occuring Proxy Provider Outage - Degraded Styleguide/Screenshot https://status.brand.dev/incident/611271 Sun, 29 Jun 2025 16:08:00 -0000 https://status.brand.dev/incident/611271#96132b55fb9247e2c600dba63e054889ab1205a27ea787d0e874c9c3e6bd9d94 We are experiencing degraded performance due to a proxy provider outage. We are working on shifting to a new provider now. Proxy Provider Outage - Degraded Styleguide/Screenshot https://status.brand.dev/incident/611271 Sun, 29 Jun 2025 16:08:00 -0000 https://status.brand.dev/incident/611271#96132b55fb9247e2c600dba63e054889ab1205a27ea787d0e874c9c3e6bd9d94 We are experiencing degraded performance due to a proxy provider outage. We are working on shifting to a new provider now. API degraded https://status.brand.dev/incident/609070 Wed, 25 Jun 2025 16:37:00 -0000 https://status.brand.dev/incident/609070#da67c918844c585143d61d092898102418196785455e3668c72556d195921261 Update: Rootcause of the issue has been resolved. We are shifting back to primary APIs. Thank you for your patience. API degraded https://status.brand.dev/incident/609070 Wed, 25 Jun 2025 16:34:00 -0000 https://status.brand.dev/incident/609070#08cd4d9d4c430c1016da7991c7aa955b9f8fcda6aeabc2f21b6bea5c1c236303 Brand.dev retrieve & search API degraded due to GCP issues. We are investigating and have rolled over to backup APIs which have slightly increased latency (500-800ms). We will post an update within the next 30 minutes. Database Migration https://status.brand.dev/incident/560239 Sun, 11 May 2025 20:15:29 -0000 https://status.brand.dev/incident/560239#8c0b293d1e600c4bb0d1c3757ee5c071abf3cb9734424d2c543bb331bce2624b Maintenance completed Database Migration https://status.brand.dev/incident/560239 Sun, 11 May 2025 20:15:29 -0000 https://status.brand.dev/incident/560239#73895f7eb7ebe37a89ccfe6a14340f49192227c66853744d4e77a181250f7151 We are migrating our database to a more reliable provider, we expect to see API call latency decrease by 50ms as a result of this migration but 15 minutes of downtime will be expected. API down for 5 minutes https://status.brand.dev/incident/420323 Tue, 27 Aug 2024 22:15:00 -0000 https://status.brand.dev/incident/420323#6a0ab517519436b46082fd14bf81ebc15b678c980de101ef3f60b2c630120636 Issue was resolved moments later as railway recovered API down for 5 minutes https://status.brand.dev/incident/420323 Tue, 27 Aug 2024 22:08:00 -0000 https://status.brand.dev/incident/420323#6f77eeb6ee6db520f7c05b1b76fe0d36aed3a4233e748bf57259be710afb5505 API went down as our underlying infrastructure (railway) had a major outage. We'll be assessing fallback mechanisms over the next few days. Issue is resolved now.